IVES Training Group Web Order System
Now you can order 24 hours a day, seven days a week! Below are step by step instructions on how to use our Web Order System. If you have any difficulties, feel free to contact customer support.
1) If you already have a password, simply enter your email address and password.
2) Join Now - If you don't have a password yet, click on JOIN NOW. You will see this screen. Click to Generate a Password.
3) Getting Your Password - Next you will be taken to this page. For security purposes, you will need to identify yourself. Enter your last name and IVES Certified Trainer number and a temporary password will be emailed to you.
4) Your First Login - You will be returned to the login page so you can login with your temporary password. When you login the first time, you will have the opportunity to change your password to one that you can remember easier.
5) Order History - Of course, steps 2,3 and 4 will not be necessary once you're a member. Next, you'll see an order history screen. This will allow you to look at or even copy previous orders, or you can just click START NEW ORDER to continue.
1) Selection Process - In order to make the selection process easier, we allow you to fine-tune your requirements. This begins with choosing the type of equipment you will be training on.
2) Fine-Tuning Further - If you wish, you can choose a category to further limit the items you need to choose from. The default is set to show only English language items, but you can choose Spanish or French as well.
3) Select Items - Scroll down through the choices offered, add the number of each item that you wish to order and click ADD ITEMS.
4) See Your Order And Continue To Add Items - Volume discounts will automatically calculate.
You can use the ACTION buttons to edit quantities or delete any item. When you're done, click to proceed to Step 2.
5) Shipping Address - The shipping address we have on file for you will appear here. If you need your order shipped to a different address, you can edit the address here. Add your email address as well, so we can send you a confirmation when your order is shipped, complete with a tracking number you can click to track its delivery. The shipping instructions will default to UPS ground shipping. You can change to faster delivery and see the revised cost appear, or choose other shipping methods.
Click Proceed to go to Step 3.
6) Billing Details - The address we have on file will appear. Unless you've moved, it should not require editing. Please enter your PO# (or the name of the person authorizing the purchase, if your company does not require a purchase order). If you select the payment by credit card option, you will be required to enter your credit card information. Please be assured that the site is very secure. Click to Proceed.
7) Order Summary - This last screen gives you a summary of your order, your shipping and billing addresses and payment information. Please check everything carefully before clicking to SUBMIT your order.
