July 2015 IVES Update Newsletter

We’ll be covering: The Heart of the Matter. Revision summary and new documents are available. New Caution & Stop Sign bundles available! We answer a question on new equipment in the workplace. What’s Wrong With This? Photo and answer. Interesting articles. Incident reports.

Thanks for joining us! In this July 2015 IVES Update Newsletter edition we’ll be covering the following topics:

  • Our feature article: The Heart of the Matter.
  • Revision summary and new documents ready for download.
  • New Caution & Stop Sign bundles available!
  • Ask Bob: Our tech-guru answers a question on new equipment in the workplace.
  • Don’t miss out on these last chance programs.
  • What’s Wrong With This? Photo and answer.
  • Interesting articles.
  • Incident reports.
  • Upcoming events schedule.
  • Testimonials from some of our incredible clients.

But first, check out all the places we delivered training this month…


The Heart of the Matter

There is a lot of information out there about training. It seems that any sort of training, from fighter pilot to fast food cashier, is subject to the opinions and criticisms of just about anyone that cares to impart one or the other. Not that training isn’t a topic worthy of debate, heck I have been known to impart my opinions and/or criticisms (some would say rants) on the matter, regardless of whether it was asked for. However, there is something about the trend that the ongoing dialog (or diatribe) seems to be taking that bothers me. It seems that many are of the opinion that during training, something is being trained/taught whereas in my opinion, someone is.

You might think this is an insignificant difference but I disagree. I believe that if we concentrate on the thing that must be trained as being the topic, concept, idea or message that must be conveyed, then we allow it to become the central focus. Alternatively, if we concentrate on the person, then our focus is where it belongs. And who should this focus be coming from? You, the trainer.

The trainer is not only at the heart of the matter, the trainer is the heart of the matter. People can get information from many sources like books, computers, observations, or through interaction with other people, but training is much more than a process of dispensing and absorbing information. It is more about learning and understanding a topic and then being able to use the information learned to do something, like operate a forklift, aerial lift or loader properly.

The understanding and doing elements are critical components in the overall training process and books, computers, observations or even (casual) interactions with others on their own will do very little, if anything, to enhance the understanding or performance of an equipment operator.

As the trainer, you are the engine that drives everything, the heart and soul that brings the information in the manuals or computers to life by helping people visualize, realize and most importantly relate the ideas, concepts and procedures within the information to what they actually do.

For example, during forklift training, the concept of the stability pyramid is discussed which, when pared down, is simply a way to help trainees understand that the higher the lifting mechanism goes, the less stable the machine becomes. Many good trainers get this concept across well in that their trainees can write it down, explain it or otherwise demonstrate that they understand it. However, there is still another step to take to ensure that they not only understand the concept, but how their understanding is to be applied. To continue with the example, after the trainee demonstrates their understanding of the stability pyramid concept, a good question to ask might be, “Now that you understand that the machine (any lifting machine, not just a forklift) becomes less stable, how is that going to affect how you drive it?”. If you are met with blank stares (not good) add, “What is it that you’re not going to do?”. Of course, what you want to hear is “I’m going to get my mast (or bucket or platform) down as soon as possible” or “I’m not going to drive around with my mast (etc.) up” or other similar wording.

The bottom line here is that training should never be left to the information source (manual, computer, etc.) alone. In fact, by definition, books and computers are not capable of training, only people are. At least that’s this trainer’s opinion.

Rob Vetter
Director of Training
IVES Training Group

Did you enjoy the article? Click here to read more Articles of Interest!

Revisions & New Documents

The following documents have been recently revised and the affected pages are available for download:

  • Excavator Trainer’s Manual Insert
  • Aerial Boomlift Trainer’s Manual Insert
  • Scissor Lift Trainer’s Manual Insert
  • Aerial Lifts Trainer’s Manual Insert
  • Cal-OSHA Regulations
  • Equipment Pre-Use Checklists

The following new documents are available for download:

  • Lesson Plan Site & Equipment Specifics-Forklifts/Loaders/Aerial Lifts
  • Powered Industrial Equipment Workplace Inspection Checklist
  • WAC Safety Standard for Elevating Work Platforms
  • Supervisor’s Operational Safety Reference-Forklift/Loaders/Aerial Lifts
  • Special Report: OSHA’s Powered Industrial Truck Operator Training Standard

New! Caution Sign Bundle

This bundle includes 7 signs with varying safety messages. Keep your pedestrians and forklift operators aware of potentially hazardous working environments with this set of highly visible signs. Includes one (1) each of the following signs:

  • CAUTION Forklift Traffic
  • CAUTION Chock Wheels
  • CAUTION Pedestrian Traffic
  • CAUTION No Smoking Battery Changing
  • CAUTION No Smoking Propane Changing
  • CAUTION Stop & Sound Horn
  • CAUTION Secure Trailer

Regular Price: $144.95
IVES Member Price: $124.95

New! Caution & Stop Sign Bundle

This bundle includes 1 STOP Sign and 7 Caution Signs with varying safety messages. Made of durable polyethylene plastic, these signs are perfect for the warehouse. Includes one (1) each of the following signs:

  • STOP Sign
  • CAUTION Forklift Traffic
  • CAUTION Chock Wheels
  • CAUTION Pedestrian Traffic
  • CAUTION No Smoking Battery Changing
  • CAUTION No Smoking Propane Changing
  • CAUTION Stop & Sound Horn
  • CAUTION Secure Trailer

Regular Price: $174.95
IVES Member Price: $149.95

You’ll SAVE 10% by purchasing these signs as a bundle! Don’t wait, order yours online or call 1-800-643-1144.

Ask Bob

Q: We added a new machine to our workplace and I need to train the existing operators on it. From what I remember this can be a quick orientation session involving basic information about the machine and a practical run through? And just add a record of training to the existing operator files?

A: Yes that’s pretty much it as long as the new machine is reasonably similar to the type(s) your operators currently use. I would have each one do an inspection then perform maybe three tasks – say 15-20 min per operator. Remember to document both the training and the practical evaluation and you’re good.

Last Chance Programs!

There are lots of programs to choose from, but seats available are limited!

U.S.A. Programs

Canadian Programs

Las Vegas, Nevada
Premium Forklift Trainer Jul 21-24

Salt Lake City, Utah
Premium Combo Trainer Jul 27-31

Kapolei, Hawaii
Express Forklift Trainer Aug 3-4

Sacramento, California
Premium Forklift Trainer Aug 10-13
Rough Terrain Forklift Trainer Upgrade Aug 14
Premium Combo Trainer Sept 14-18

Bismarck, North Dakota
Aerial Lifts Trainer Aug 25-27
Trainer Recertification Aug 28

Tukwila, Washington
Premium Forklift Trainer Sept 14-17
Rough Terrain Forklift Trainer Upgrade Sept 18

Rancho Cucamonga, Southern California
Premium Combo Trainer Sept 21-25

Oshawa, Ontario
Premium Combo Trainer Jul 20-24

Abbotsford, British Columbia
Premium Combo Trainer Jul 27-31
Express Forklift Trainer Aug 5-6
Premium Forklift Trainer Aug 17-20
Aerial Lifts Trainer Upgrade Aug 21
Express Skid Steer Loader Trainer Aug 24-25
Excavator Trainer Upgrade Aug 26
Express Forklift Trainer Sept 9-10
Trainer Recertification Sept 11
Loader Group Trainer Sept 28-Oct 2

Saskatoon, Saskatchewan
Premium Combo Trainer Sept 21-25

Looking for more program dates? View our calendar.

What’s Wrong With This?

Do you know what’s wrong with this photo? Share your comments here!

Answers to Last Month’s WWWT

Last month we shared WorkSafeBC’s What’s Wrong With This? photo. We’ll post the winning answers once they become available, but for now, here are the items we noticed wrong with the photo:

  • The operator is putting his body outside of the machine and protection of the overhead guard in order to see where he’s going. He should be driving in reverse or using a spotter to direct him.
  • The operator doesn’t look to be wearing a seatbelt.
  • He is also not wearing his hard hat which he has on the seat behind him. It’s not strictly necessary, but might be a company policy to wear while in the yard.
  • The load on the forklift doesn’t look to be secured.
  • The worker is using a shovel to move the overhead power lines which is very dangerous.
  • There is debris all around the work yard, which can pose a tripping hazard.
  • The worker in the orange jacket looks to be pulling something very long out of the racking, which poses a danger to the other worker standing to his right.

Interesting Articles

  • A man and 12 year old boy die in aerial boomlift tip over… more
  • Vandals use forklift to damage warehouse… more
  • Tree trimmer killed after being hit by collapsing bucket lift… more
  • Worker injured in forklift accident… more
  • OSHA proposes $101,600 in fines against shipyard for safety violations… more
  • Amtrak train hits forklift stalled on tracks… more
  • Front-end loader operator killed from lack of struck-by hazard protection… more
  • Forklift crashes causing huge hole in warehouse wall… more
  • Man clings for life over burning bucket lift… more
  • Bucket truck drops tree trimmer, seriously injures worker… more

Incident Reports

Coldwater, Michigan – An off-duty firefighter suffered critical injuries when the scissor lift he was in tipped over. Working for a subcontractor, the man was using a 22-ft scissor lift to hang screening curtains at a greenhouse when the rail on which the lift was riding sank into the earth. The lift toppled over, throwing the man onto the ground. Emergency medical responders took him to a hospital where he as treated for two broken arms, facial fractures, and a broken foot. He also lost a kidney in the accident. Michigan Occupational Safety and Health Administration (MiOSHA) is investigating. www.lenconnect.com

Rochester, Minnesota – A construction worker was killed when the fork carriage of a telehandler fell on him at a hotel construction site. The police report said the workman was on the third floor of the building as a section of pre-fabricated wall was being raised to be put in place. As a telehandler raised the wall section, the entire carriage and load fell off the end of the boom and struck the worker. Co-workers lifted the piece off the victim and started CPR. Emergency responders took him to a hospital, where he died about an hour later. www.postbulletin.com

Midland, Texas – One construction worker died and another received non-life-threatening injuries in a scissor-lift tip over accident. Two men were demolishing a brick wall with sledge hammers while standing on a scissor lift. When the wall collapsed, it knocked the lift over. One man fell out of the lift and hit his head on the ground. Fire department responders took him to a hospital, where he later died. The other worker had only minor injuries and went to the hospital by private vehicle. Investigation of the accident continues. www.newswest9.com

Source: Lift and Access May-June 2015

Upcoming Events

We will be exhibiting at the NSC Congress & Exposition in Atlanta, Georgia Sept 26-Oct 2.

The NSC Congress & Expo is the world’s largest annual “must attend” event for safety, health and environmental professionals. For more than 100 years, professionals have turned to this event for industry-leading technology, education, networking opportunities and the tried and true products and services needed to stay at the forefront and remain competitive within the industry.

Make sure you stop by and say hi to our safety exhibit team at booth #1932!

Client Testimonials

“I’m very happy with what I’ve learned and would recommend this course to anybody ready to teach and learn.” Ray, BC Place Stadium.

“I have attended several different types of training programs over my 8 plus year career with PSAV and this was easily the best and most satisfying of them all.” Ed, PSAV Presentation Services.

“I found this program very educational. Coming in I had little knowledge but now feel I have the tools to succeed.” Lawrence, PepsiCo North American Beverages.

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