June 2019 IVES Update Newsletter

We'll be covering: Check out our feature article AERIAL LIFT TRAINERS - NEW MATERIALS RELEASED - MUST READ!, creating a MEWP safe use plan, forklift violations and citations, a question on the IVES practical evaluation form, is your organization actively caring, front end loader incident and fines, interesting articles, and much more!

In this edition, we'll be covering the following topics:

  • Creating a MEWP Safe Use Plan.
  • Australian Worker’s legs crushed by reversing forklift.
  • Ask Bob: Our tech guru answers a question on the IVES practical evaluation form.
  • Is your organization actively caring?
  • California OSHA Fines Contractor $63,560 in Front End Loader Incident.
  • Last chance to register!
  • What's Wrong With This? Photo and answer.
  • A selection of interesting articles.
  • New testimonials from our wonderful clients.

But first, check out all the places we are delivering training this month...


Those of you that train operators of mobile elevating work platforms (MEWPs), particularly aerial boomlifts and/or scissor lifts should take note that today marks the release of newly revised operator training materials.

These materials include all MEWP-related Operator Reference Manuals, Theory Tests, Trainer’s Manual Equipment Inserts and Digital Training Aids (DTAs) which are now updated and in compliance with the new ANSI/SAIA A92 and CAN/CSA B354 industry standards. Take note that there are plenty of support resources including downloadable documents, orientation videos, revised pages and answer keys available for all the new and revised MEWP materials discussed below. You will find these support resources at www.ivestraining.com, Downloadable Materials & Updates, New MEWP Materials. Here is a breakdown of each item.

Operator Reference Manual (ORM)

Each of the three ORMs for aerial boomlifts, scissor lifts and combined aerials respectively have received deep revisions that reflect the same degree of revision the aforementioned industry standards have undergone with respect to the design, construction, safe use and operator training concerning MEWPs. Each ORM has also received numerous upgrades to its graphic content as well.

Chapter Review Indexes

Normally, a “Revision Summary” accompanies the release of revised materials and is made available for download from our website. However, in this case the revisions are so varied and numerous that the summaries would likely be too long and confusing. Instead, we have developed "Chapter Review Indexes” for each ORM. These documents are basically answer keys to the Chapter Review questions in each ORM, supplemented with information on exactly where the answers and/or relative information for each question is found in the ORM. We think they will be more helpful and useful to you than the usual Revision Summaries would be in helping you navigate the new material while you become familiar with it.
Operator Theory Test

Each of the three Operator Final Written Theory Tests have been revised and updated to match the new ORMs. As was the case before, each of the questions on the tests are drawn from the Chapter Review questions in the ORM.

Trainer’s Manual Equipment Insert

All three inserts have been revised to suit as well. In particular:

  • Key-Tab 1: Your Specific Conditions & Equipment
    Several revisions and additions have been made to this section.
  • Key-Tab 2: Operator Reference Manual
    All operator test answer keys have been revised to suit the new tests. These answer keys are available for download separately as noted above.
  • Key-Tab 4: Evaluation Forms & Procedures
    A few very minor editorial changes have been made to the MEWP Operator Practical Evaluation Form.  

The affected pages of each of the Key-Tabs for each insert are available for download from the IVES website, Downloadable Materials & Updates section, New MEWP Materials.

Each equipment insert can also be purchased in its entirety if you prefer. Contact IVES for pricing information.
Digital Training Aids (DTAs)

Due to the substantial revisions to the ORMs, we have developed new MEWP DTAs. These new DTAs match up with the revised Chapter Reviews in the ORMs and feature many new and upgraded images.

NOTE: We realize that the revisions to the ORMs have made previous versions of the DTA a lot more difficult to use. With that in mind, we have developed a significant discount pricing structure for those of you who currently own such previous versions to help you transition to the new DTAs if you wish. When you purchase new MEWP ORM’s, the following discount structure will apply to the price of the related DTA:

For DTAs purchased:


On or after June 1, 2018     


Between June 1, 2016 and May 31, 2018

75% Off

Prior to June 1, 2016

50% Off


To help you gain a clear understanding of the new revisions to all of the MEWP operator training materials discussed here, remember to check out the IVES website, Downloadable Materials & Updates section, New MEWP Materials for everything you need to help make your transition to the new and revised items discussed here as seamless as possible. And don’t forget, we’re just a phone call or email away if you need help!

Rob Vetter
Director of Training
IVES Training Group

Creating a MEWP Safe Use Plan

With the new ANSI A92.22-2018 and CSA B354.7:17 Standards on everyone’s mind these days, it’s essential for business owners that employ the use of Mobile Elevating Work Platforms (MEWPs) to spend some time creating a **safe use plan** for their organization. A well thought out plan can help keep everyone working around MEWPs safe by reinforcing best-practices on the job, providing help with identifying risks and making sure your team knows what steps should be taken if something unexpected happens.

A MEWP Safe Use Plan specific to MEWPs must address the following:

  • Risk assessment to identify hazards, evaluate risks, develop control measures and communicate with everyone affected.
  • Planning of operation that includes rescue procedures for the safe recovery of persons and/or the MEWP in the event of an emergency.
  • The selection, provision and use of an appropriate MEWP for the task as well as any work equipment associated with it.
  • MEWP inspections and repairs as required by the applicable standards and the manufacturer.
  • MEWP usage: Operator training and certification, familiarity with specific MEWP in use, understanding of local site requirements, proper supervision, preventative measures for unauthorized usage, safety guidelines for anyone working near a MEWP and properly documenting all relevant job-related data.

As you can see, there is a lot to think through as you create a MEWP Safe Use Plan. Genie has created a “Safe Use Plan Guidance” document that can help you through the process. You can download it here.

Source: www.aerialpros.genielift.com

Australian Worker's Legs Crushed By Reversing Forklift

In March 2019, a worker’s legs were severely crushed when he was struck by a reversing forklift in the loading bay of a timber factory. He had entered the loading bay on foot while the forklift was transporting materials. Investigations are continuing.

Preventing a similar incident

Forklifts are one of the most hazardous workplace vehicles and are frequently found in warehouses. Incidents involving forklifts are usually serious and often fatal. Whenever a forklift is used in a workplace, a traffic management plan must be implemented to ensure the safety of drivers and pedestrians. A traffic management plan is a set of rules for managing the movement of traffic in your workplace. It should be developed by the PCBU (Person Conducting Business or Undertaking) in consultation with workers and others in the workplace. Everyone affected by the plan must understand it and follow it. A traffic management plan should be specific to the current layout of the workplace and be designed around separating pedestrians and mobile equipment such as forklifts. A traffic management plan should consider:

  • reorganizing the layout of the workplace to minimize areas shared by pedestrians and forklifts.
  • using physical barriers such as safety barriers, containment fences, bollards, or railed walkways where possible.
  • developing ‘no go’ zones for forklifts (pedestrian-only areas including clearly marked pedestrian crossings).
  • developing ‘no go’ zones for pedestrians (forklift only areas).
  • the physical environment: lighting, housekeeping and road surfaces.
  • movement in the workplace, traffic direction, destination, and volume.
  • high-visibility or reflective clothing for pedestrians and employees operating forklifts, and high-visibility markings for forklifts (although this is no substitute for physically separating pedestrians and forklifts).
  • speed limits, signage and speed-limiting devices.
  • proximity devices that trigger signals, boom gates and warning signs and where signs will give advanced warning to pedestrians and operators.
  • blind spots caused by stationary equipment and vehicles.
  • a combination of audio (e.g. reversing alarms and horns) and visual (e.g. flashing lights) warning devices (make sure these are working when the forklift is operating).
  • signs to indicate who must give way.
  • implementing and enforcing procedures that describe how pedestrians and forklifts must interact in different situations.

PCBUs must not allow a worker to operate a forklift unless they hold a current high-risk work license for forklift trucks or are an authorized trainee. The forklift operator should:

  • not be distracted while operating a forklift, (for example if stopping to have a discussion with a pedestrian, do so only in a designated area).
  • use the forklift truck only for the purpose for which it was designed.
  • hold a high-risk work license to operate a forklift truck or be an authorized trainee.
  • wear a seatbelt where one is provided, the only exception is if a risk assessment advises otherwise (for example when operating a forklift truck on a wharf).
  • maintain a clear view in the direction of travel at all times.
  • maintain a safe distance from other vehicles, only park or leave the forklift in a suitable area.
  • observe speed limits and ensure that a safe stop can be made at any time. Avoid rapid acceleration, deceleration and quick turns.
  • reduce speed when making a turn.
  • be conscious of people working nearby (for example, tail end swing). Do not allow people to walk beside an operating forklift.
  • operate the forklift as per the manufacturer’s instructions.

Source: miragenews.com

Ask Bob

Q. I want to add two more lines on the evaluation form in the "other" section, one for the ramp at our workplace, the other for trailers. I know I can N/A “competent with re-fueling/charging procedures”..... this would leave a total of 33 lines on the evaluation form instead of 32. Can I make my evaluation form out of 33 instead of out of 32? For instance maybe one guy scored 28/33 instead of 28/32.
I hope I’m making sense.

A: You bet, you got the right thinking going on with adding items to the evaluation form. You can add as many things as you need to that are not covered in the regular part of the evaluation form. Just add the total number of items up that you are evaluating on and this is your total items. Glad you asked. I have had up to 4 things written in the “other” box before and the operator refueled too so it was a total of 36 items. 80% is still a total passing score.

If you would like a cheat sheet with all the possible scores and their respective %’s, login on your Dashboard and under the Downloadable Materials section is a Practical Evaluation Chart you can download, print and tape/laminate and put on your clipboard to make it easier to get the scores in %.
I hope this helps.

Is Your Organization Actively Caring?

All levels must go to great lengths to ensure the well-being and safety of others.

Do you care about safety? How could you possibly answer anything but “Of course I do!”? The fact that you are reading an article in COS is a good indication that you care enough to continue to learn more about safety. Some of you may even be in roles where you are trying to get others to care about safety as much as you do. That is a good start, but to have a strong safety culture, we must go beyond just having individuals who care and move toward a culture of caring through all levels in our organization. A strong safety culture will also need a level of caring beyond a simple, passive concern and more toward actively demonstrating care for others.

Scott Geller, world-renowned health and safety researcher, began using the phrase “actively caring” in 1991 to describe this culture in organizations, and to demonstrate that effective behavioral approaches to safety must be built on this foundation. Caring about safety was a good start but “actively caring” meant going above and beyond what is required or mandated and going to great lengths to ensure the well-being and safety of others in the workplace. It means workers are considerate for the safety of their peers and will step up to identify hazards and substandard conditions that could cause harm to them. It also means workers will have the courage to approach their peers and intervene if they see themselves in danger because of an at-risk behavior.

Actively caring gets its start from individuals who are compassionate, considerate and kind. These are inherent traits in some individuals, but others may need help in developing these attributes. Geller identified the characteristics of work groups that had a penchant for caring. He found that they believed they could make a difference on safety, they felt they had a degree of control over their actions and they worked cohesively. These attributes can be taught, but we need to look for ways of developing these attributes in our work groups using practical and simple approaches. Yes, we could send everyone away on training and to workshops to develop these traits, but the reality is we may have to grow this culture within the workplace.

Actively caring is not just a front-line worker responsibility. Management must also demonstrate they care for the well-being of their workers. Management can’t get people to care about their work and about each other until they show that they care about them. In the absence of continuous contact with workers, management will need an additional set of tactics to demonstrate that they care. According to Aubrey Daniels, often referred to as the father of performance management, the “A” words can be used as the management touchstone in an actively caring workplace:

  • Actively listening
  • Appreciation
  • Acknowledge safety accomplishments
  • Asking questions about the work
  • Attending to safety issues

Caring senior managers will be responsive to the safety needs in the workplace, such as ensuring workers have access to the best personal protective equipment. They ask about the well-being of an injured worker and ensure the worker gets the best treatment and care. They say “Thank you” when workers put extra effort into making the workplace safer and they acknowledge the workers who have been actively caring for their peers. They reinforce the importance of workers looking out for each other in the workplace, encouraging and empowering people to intervene on behalf of others when faced with a potential at-risk situation. They provide training to their people on how to be more effective at intervention and encourage workers to be receptive and say “Thanks” when someone has intervened on them.

You can’t buy “actively caring” off a shelf. It cannot be purchased like a mask that is worn to portray an outward image. It must be sincere and heartfelt, and must come from individuals in the organization at all levels. It is front-line workers looking out for each other and intervening when they see others putting themselves at risk. It is supervisors encouraging everyone to approach others and intervene if they see something unsafe and making sure the workers have the resources needed to work safely. It is the actions of senior management visibly and actively caring about the people in their organization and fostering a culture that encourages the compassion and courage to actively care about others.

Source: Canadian Occupational Safety February/March 2019

California OSHA Fines Contractor $63,560 in Front End Loader Incident

Company Name: Mercer, Fraser Company
Establishment DBA: and its successors
Inspection Site: 200 Dinsmore Dr., Fortuna, CA
Mailing Address: PO Box 1006, Eureka, CA
Issuance Date: 03/29/2019 
Reporting ID: 0950651
CSHO ID: K5298
Summary of Penalties for Inspection Number 1351450
Citation 1 Item 1, General                             $560.00                                                 
Citation 2 Item 1, Serious                         $22,500.00                                                 
Citation 3 Item 1, Serious                         $22,500.00                                               
Citation 4 Item 1, Serious                         $18,000.00                                                 
TOTAL PROPOSED PENALTIES:          $63,560.00

Citation 1 Item 1  Type of Violation: General
§7010. Loading, Hauling, and Dumping--General.
(a) Equipment defects affecting safety shall be corrected before the equipment is used.
Prior to and during the course of the inspection, including but not limited to 10/2/18, the employer did not correct defects affecting safety on a Cat 980M Loader before the equipment was used. 

Citation 2 Item 1  Type of Violation: Serious
§3203. Injury and Illness Prevention Program. (a) Effective July 1, 1991, every employer shall establish, implement and maintain an effective Injury and Illness Prevention Program (Program). The Program shall be in writing and, shall, at a minimum: (2) Include a system for ensuring that employees comply with safe and healthy work practices. Substantial compliance with this provision includes recognition of employees who follow safe and healthful work practices, training and retraining programs, disciplinary actions, or any other such means that ensures employee compliance with safe and healthful work practices. (6) Include methods and/or procedures for correcting unsafe or unhealthy conditions, work practices and work procedures in a timely manner based on the severity of the hazard.

Prior to and during the course of the inspection, including but not limited to 10/2/18, the employer's Injury and Illness Prevention Program was ineffective because the employer did not implement a system for ensuring that employees comply with safe and healthy work practices including procedures for correcting unsafe work practices and work procedures when operating a Volvo A40G Haul Truck. As a result, on or about October 1, 2018, an employee sustained a serious head injury after hitting a bump at an excessive speed and, subsequently, colliding with a Cat 980M Loader.

Citation 3 Item 1  Type of Violation: Serious
§3653. Seat Belts. (a) Seat belt assemblies shall be provided and used on all equipment where rollover protection is installed and employees shall be instructed in their use. Seat belt assemblies installed after June 26, 1998, shall be labeled as meeting the design requirements of SAE J386 JUN93, Operator Restraint System For Off-Road Work Machines. Seat belt assemblies installed on or before June 26, 1998, shall be labeled as meeting either the design requirements of the SAE standard indicated above or the SAE J386 JUN85 standard.

Prior to and during the course of the inspection, including but not limited to 10/2/18, the employer allowed the operator of a Volvo A40G Haul Truck to operate the equipment without using the seat belt. As a result, on or about October 1, 2018, an employee sustained a serious head injury after hitting a bump at an excessive speed and, subsequently, colliding with a Cat 980M Loader.

Citation 4 Item 1  Type of Violation: Serious
§7021. Haulage Vehicle Operation Procedure. (a) When operating vehicles, consideration shall be given to the condition of the roadway, weather, curves, grades and mechanical condition of the vehicle. The vehicle shall not be operated at a speed which will endanger the driver or traffic. On curves, the vehicle speed shall be limited so that it can be stopped within one-half the visible distance of the roadway.

Prior to and during the course of the inspection, including but not limited to 10/2/18, the employer allowed the operator of a Volvo A40G Haul Truck to operate the equipment at an excessive speed. As a result, on or about October 1, 2018, an employee sustained a serious head injury after hitting a bump at an excessive speed and, subsequently, colliding with a Cat 980M Loader.

Source: www.osha.gov

What's Wrong With This Photo?

Can you tell what's going wrong in this photo?

Have a photo you'd like to share? Send it to us!

Answer to Last Month's WWWT? Photo

Here's what our Director of Training, Rob Vetter had to say about it:

  • Safe operating procedures call for work platform occupants to keep both feet firmly on the platform floor – definitely not the case here.
  • Since he has chosen to leave the confines of the guardrails, he may be at risk for a fall with no visible means of fall protection.
  • Numerous hooks and chains dangling near and/or on the unit – these could present an entanglement issue when it is moved.
  • The “Operator’s” leg is very close to the drive/platform controller which could be an issue if the power is on and he inadvertently depresses the function-enable (deadman) and moves the controller.

Have a photo you'd like to share? Send it to us!

Interesting Articles

Police release video showing dad and his son in boomlift striking power lines...more.
National Forklift Safety Day Special Section - Lift Trucks...more.
Man dies after forklift accident in Branford...more.
How to maintain mini excavator tracks to keep them in good condition...more.
Case presents wheelchair-friendly backhoe loader...more.
Forklift accident maims worker...more.
Opinion - Working out the true cost of a forklift accident...more.
Man trapped in ditch by mini excavator...more.
Excavator hits old mining explosive in KCK, causing call to bomb squad...more.
Foreign worker killed in forklift accident, driver arrested...more.
Worker dies after 20-foot log falls on skid steer loader...more.
Rescue mission frees driver trapped in toppled container forklift...more.

Client Testimonials

"The IVES program is thorough and helps me, as a trainer, have more confidence the trainees know the importance and the responsibilities of being an operator of aerial lifts." Anthony, Cal State University.

"A very thorough program, covers everything a trainer needs to learn and understand in a very professional manner." Gordon, Season Fresh Trading Inc.

"Ives Training Group has solid material which can be used with confidence." Peter, Airco Mechanical.

Did you enjoy this newsletter?  Sign up for our newsletter to receive more like this!