April 2024 IVES Update e-Newsletter

“Do not think because an accident hasn’t happened to you that it can’t happen."
– Safety saying, circa early 1900s

 

In this issue, we will be covering:

  • More New Products!
  • Feature Article: Regular refresher training and monitoring key to operational safety.
  • Incident Report: Mass. Contractor Faces Proposed $142K Fine for Fatal Skid Steer Accident.
  • Product Feature: New Spanish DTAs!
  • Ask Bob: Our tech guru answers a question about procedures regarding forklift inspections.
  • A selection of interesting articles.
  • New testimonials from our wonderful clients.

But first, check out all the places we are delivering training this month...


More New Products!

In continuing the trend of launching new products in 2024, we are thrilled to announce the arrival of even more great training aids designed to help make your operator training as clear and impactful as it can be. That being said, the following new products are now available:

Video - Did You Catch That? MEWPs – Joining the Standard Forklifts edition released in February, this is the second installment in the Did You Catch That (DYCT) video series in which viewers watch operators going about their business performing tasks with the equipment to see if they can spot both correct and incorrect equipment operation. In this particular video, operators are shown using an aerial boomlift and scissor lift alternately in four separate scenarios. Viewers watch a scenario, discuss what they saw, then watch the scenario again as it repeats with narration pointing out proper and improper operator behaviors.

“I really like that people have said they like that [the videos] point out good things and not just mistakes,” said Rob Vetter, IVES Director of Training. He went on to say, “We’ve always tried to promote keeping a positive spin on training so I’m glad people have picked up that. I also really like that some trainers say they are using [the videos] during original operator training, not just recert classes.”

The DYCT videos are accessible in web browser viewing format and can be purchased individually or as a part of our Trainer or Requalification Power Packs.

Spanish Language Digital Training Aids – With the ongoing development of the equipment Operator Reference Manuals (ORMs) and the Digital Training Aids (DTAs) designed to accompany them, the need for Spanish language has emerged. With the ever-increasing amount of text in many of the DTA frames, including titles, labels, wording on decals and generally overall, we feel that by adding this language option to our DTA inventory it provides a route to better understanding and clarity for Spanish speaking trainees. At the moment, Spanish language DTAs are available for all of our forklift and MEWP materials as well as for Skid-Steer Loaders. Versions for Wheel (Front-End) Loader and Loader Backhoe are on the way along with Spanish language Power packs. Head to www.ivestraining.com now and check out all the new inventory!


Feature Article: Regular refresher training and monitoring key to operational safety

 

Thankfully, when it comes to forklifts most reputable employers understand the need for basic novice training for new operators.

Given the size and power of these machines, it’s easy to see why this is a recognised requirement. 

But what’s just as important is ensuring that any good work done in ensuring an operator understands how and why to work safely is not lost as time goes on.

Indeed, this vital instilling of best practice with regular monitoring and refresher training is where many businesses’ operational safety falls down.

Skill fade 

It is human nature that the skills we possess will fade over time if not honed and maintained.

The consequences of this in the case of the operation of materials handling equipment, however, can be severe. If allowed to develop, bad habits and complacency can lead to costly accidents and serious injuries, putting everyone in danger.

Although unsafe operators are a risk to their own safety, with the protection of the truck’s cab and seatbelt they are not the most vulnerable if an accident occurs.

Unsafe operating practice is far more likely to put those around them at risk, whether this is their colleagues, visitors to site or even customers, in the case of premises open to the public. 

Aside from the safety concerns, bad practice can also increase stock, truck and building damage and hinder productivity should operations be disrupted or halted, all of which are detrimental to the profitability of the business. 

Regular refreshers

To combat this ‘skill fade’, it’s vital that operators are consistently reminded of best practice and the need to follow it every single day.

A good place to start is implementing a refresher policy to ensure that operators receive periodic training to reassess their abilities and reinforce good driving habits. 

In the United Kingdom, this is specified in the Approved Code of Practice for Rider Operated Lift Trucks (L117), with retraining/retesting suggested every three to five years, for example.

(If you haven't heard of the Health and Safety Executive’s L117, you are not alone, as research suggests as few as one in 10 managers in the UK are aware of the definitive guide, but familiarising yourself with its contents is a simple way to ensure safety and compliance within your business.)

Implementing a refresher policy

To be truly effective, a business’ refresher policy should be based on a thorough risk assessment of its unique operations.

Every workplace is different and this tailored approach is vital to ensure that operators receive the right frequency of training for the type of work they do.

Once established, the policy should be implemented and reviewed to ensure it is followed consistently by all, and that it does not need to be updated over time.

Some training companies can help employers to manage refresher requirements by holding records and issuing reminders to prompt when required training is due.

Whilst having a suitable refresher policy is key, it is important that businesses supplement this with regular monitoring and supervision as additional training may be required outside of these regular intervals. For instance, if an operator has a near miss, has not used trucks for some time or if their working practices or environment has changed.

Ultimately, it’s important to remember that even well-trained and experienced forklift operators need regular reminders to ensure best practice is followed daily and complacency is kept at bay.

By proactively ensuring that safety remains at the forefront of your operators’ minds, you can significantly reduce the risk of accidents and injuries on your site.

Source: Forkliftaction News March 2024


Incident Report: Mass. Contractor Faces Proposed $142K Fine for Fatal Skid Steer Accident

A federal agency says the June 2023 death of a 63-year-old construction worker at a jobsite in Brockton, Massachusetts, could have been prevented had the contractor followed safety regulations.

The U.S. Department of Labor’s Occupational Safety and Health Administration (OSHA) has proposed penalties of $142,642 for LMA Services Company LLC of Stoughton for exposing employees to struck-by and caught between hazards as they worked near a skid steer doing excavation work for a new structure at Brockton Hospital.
 
A second citation was issued for failure to provide the requested OSHA logs within the required time.

According to reports of the incident, at 12:06 p.m. June 13, Brockton Police received a 911 call for a report of a male employee who was trapped underneath a Bobcat skid-steer loader at a construction site at Signature Healthcare Brockton Hospital.

Upon arrival, emergency workers found Roger Porter, an employee of LMA Services from East Sandwich, in an 8-foot-deep foundation trench trapped beneath the loader, which had fallen onto him.

Porter and the operator of the skid steer were leveling out the gravel in the trench when the incident occurred.

Authorities said extricating Porter from the scene was labor-intensive for the first responders. Upon removal, he was pronounced dead at the scene.

Work at Signature Healthcare’s Brockton Hospital had been ongoing ever since the facility was closed for repairs after a fire in February 2023.

OSHA investigators found that the loader’s bucket was elevated and being used to load and unload crushed stone on sloped and uneven ground. The skid steer was moving backward up an incline while Porter was working beneath it in the trench.
 
During the operation, Porter was killed after being struck by the loader and pinned between the ground and the bucket.

“LMA Services Company’s safety failures led to the loss of a worker’s life, a tragedy that could have been prevented if proper procedures were followed,” said OSHA Area Director James Mulligan in Braintree, Massachusetts. “Federal law requires employers to identify hazards that can cause harm and make corrections to ensure workers’ safety and health.”
 
The U.S. Bureau of Labor Statistics reports 484 fatalities caused by being struck by an object or equipment in the workplace in 2022. Approximately 75 percent of struck-by fatalities involve heavy equipment such as trucks or cranes.

LMA Services is being cited for failing to furnish employment and a place of employment that was free from recognized hazards that were causing or likely to cause death or serious physical harm. to employees in that employees were exposed to being struck by and caught between hazards while working in the vicinity of a loader.

Among other methods, the federal investigators determined that one method of feasible abatement would be to train employees to follow the manufacturer's safety warnings in the Equipment Operator Manual for the equipment in use and be aware of hazards in the work area.
 

Additionally, the establishment of a site-specific safety plan to identify potential hazards, establish work rules, and enforce work rules to ensure the safety of anyone involved with the project, including but not limited to a Job Hazard Analysis (JHA) for:

Working in the vicinity of a  skid-steer loader and/or any other heavy equipment for construction work.
Operating equipment per the manufacturer's operation manual.
 Ensuring the site is prepared for safe operations of skid-steer loaders and/or any other heavy equipment.
Further, after OSHA served subpoenas for documents and for managers to testify, LMA Services delayed providing injury and illness records, which employers are required to provide within four hours of OSHA’s request.

The company has contested the citations and proposed penalties.

Source: Equipment World February 2024


New Product Feature: Spanish Digital Training Aids

Digital Training Aids (DTA) are designed specifically to complement and provide visual stimulation while reviewing the Operator Reference Manual.
 
These graphic training aids are a stunning slide show collection of the most accurate and colorful imagery on the market today. 
 
Each are available in downloadable or internet versions and English or Spanish.

 


Ask Bob

Q:  Hi Bob! I understand what OK and NA mean on the Pre-Use Inspection Checklist, but what does the AR stand for in the Pre-Use Inspection process?

A:  This stands for “Attention Required”. It may or may not be a serious safety concern but is something that needs attention. This will necessitate some sort of comment if marked.

 

Q:  Is there a set amount of time we should be keeping Forklift inspections for legal reasons?

A:  It depends on which type of inspection you’re referring to here. If you mean pre-use inspections, there is no direct requirement to keep them for any specific amount of time. However, we recommend doing so for at least 90 days so that if there is ever an inspection or investigation and you’re asked if your company does the inspections, being able to produce these records will likely end any further questions about it. If your talking about records of service, maintenance or repair – you should keep those for the life of the machine.


Interesting Articles

 
•    Steelworker crushed while operating extendable boom forklift…more
•    Port of Los Angeles worker dies after being trapped under forklift…more
•    OSHA: NE meatpacker 'ignored' federal safety standards…more
•    New tower worker video explores common electrical hazards…more
•    Walmart warehouse worker grandma is fatally IMPALED by forklift…more
•    £380k fine after driver suffers traumatic brain injury…more
•    Front-end loaders clash in Gwinnett police chase…more
 


Client Testimonials

"Each time I attend the refresher I gain a better insight in the program and improving my own program."

 – Richard, Online Trainer Recertification Program

 

"The course was laid out well and enabled me to feel equipped and ready to train my operators at my workplace."

 – Martin, Premium Forklift Trainer Program

 

"Great program.  Trainer kept me engaged.  Learned a lot and feel confident as a trainer moving forward."

 – Casper, Custom Trainer Certification Program


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