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Privacy Policy

We consider your privacy of utmost importance. We strive to provide the highest quality products and services with the highest level of integrity in dealing with our clients and partners. The following is IVES Privacy Policy with respect to information gathered on or submitted to our web site.

Information Collection

Information collected may include company name, contact name, street address, city, state/province, zip/postal code, country, telephone numbers, e-mail addresses, URL, industry, payment information, and your comments. All confidential personal credit card information is encrypted via secure server software before it is sent to us.

As with other web sites, we use “cookies”, a small text file that is placed on a user’s computer hard drive to be a unique identifier that allows us to track session usage patterns. Our cookies do not collect personally identifiable information. We also use “web server logs” to collect information about how our web site is used. Information gathered here may include the date and time of visits, the pages viewed and time spent at our web site.

Information Usage

The information collected by IVES Training Group will be used strictly for internal purposes only. Users who have provided information may receive our newsletter or e-mails pertaining to our services, special deals or upcoming events.

We may share data with our third party payment services that are necessary to carry out a payment transaction. The information shared with these third parties will only be used to complete a transaction between you and IVES.

Our website contains links to other web sites. We have no control over those web sites. If you visit one of these linked web sites we encourage you to read their privacy policies as their privacy standards may differ from ours.

Data Storage and Security

To prevent unauthorized access, maintain data accuracy and ensure the appropriate use of information, we have put in place security protocols, secure servers, SSL encryption and other technology.

If you have any questions with regards to your privacy on our web site, please contact us.


1.0 Copyright

IVES Training Privacy Policy-Standards-Codes document is based on the copyrighted Model Code for the Protection of Personal Information, CAN/CSA-Q830-95, produced by the Canadian Standards Association.

2.0 Definitions

2.1 Collection – The word “collection” refers to the act of gathering, acquiring, or obtaining personal information from any source, including third parties, by any means.

2.2 Consent – The word “consent” refers to voluntary agreement with what is being done or proposed. Consent can be either express or implied. Express consent is given explicitly, either orally or in writing. Express consent is unequivocal and does not require any inference on the part of the organization seeking consent. Implied consent arises where consent may reasonably be inferred from the action or inaction of the individual.

2.3 Disclosure – The word “disclosure” refers to making personal information available to others outside the organization.

2.4 Organization – The word “organization” refers to IVES Training Group and associations, businesses, charitable organizations, clubs, government bodies, institutions, professional practices and unions.

2.5 Personal Information – The term” personal information” refers to any record, in any form that identifies an individual client, affiliate or employee. This definition does not include aggregated information, which cannot be associated with a specific person.

2.6 Use – The word “use” refers to the treatment and handling of personal information by and within IVES Training Group.

3.0 Rationale

a. IVES Training Group recognizes that it is part of an extensive, highly active and rapidly expanding internet community, within which masses of information and data are created, collected, acquired, processed and exchanged with incredible speed.

b. IVES Training Group also recognizes that the advanced technology that makes these actions possible has to be viewed from two critical perspectives. On the one hand, the technology provides a number of benefits which improve the quality of our lives. At the same time, it gives rise to concerns about the protection of the individuals rights and his/her right to control the use and exchange of personal information.

c. IVES Training Group is sensitive to these points of view and the need to be responsible and accountable to our clients, affiliates and employees for any and all expressions of trust entered into by them. We know we have to balance our need for certain personal information with the rights of our clients, affiliates and employees, and their desire for a certain measure of privacy (i.e. anonymity).

d. IVES Training Group also believes we have a responsibility to materially demonstrate our commitment to the protection of private information in concrete and transparent terms.

4.0 Privacy Principles

As a direct result of our commitment and our rationale, IVES Training Group has made a corporate commitment to the following principles relating to the protection of personal information. The principles are covered in the following order:

  • Accountability
  • Identifying Purposes for Collection
  • Consent Collection Limit
  • Use-Disclosure-Retention-Limits
  • Accuracy
  • Security Measures
  • Openness
  • Individual Access
  • Compliance

4.1 Accountability - IVES Training Group is responsible for the personal information under its control and shall designate an employee(s), who shall be accountable for corporate compliance with all of the principles relating to personal information.

4.2 Identifying Purposes for Collection - IVES Training Group shall identify the purposes for which personal information is collected at, or before, the time the information is collected.

4.2 Identifying Purposes for Collection - IVES Training Group shall obtain the consent of the client, affiliate or employee for the collection, use or disclosure of personal information, except where inappropriate.

4.3 Consent – IVES Training Group shall limit the collection of personal information to that which is necessary for the purposes identified by the corporation. Information shall be collected only by fair and lawful means.

4.4 Collection Limit – IVES Training Group shall not use personal information, or disclose it for purposes other than those for which it was collected, except with the consent of the client, affiliate or employee concerned, or as required by law. In addition, IVES shall retain personal information only as long as necessary for the fulfillment of those legitimate purposes.

4.5 Use-Disclosure-Retention-Limits - IVES Training Group personal information relating to clients, affiliate and employees shall be as accurate, complete and current as is necessary for its lawful intended purpose(s).

4.6 Accuracy – IVES Training Group shall protect personal information relating to clients, affiliates and employees by way of practical security measures, appropriate to the sensitivity of the information provided.

4.7 Security Measures – IVES Training Group shall protect personal information relating to clients, affiliates and employees by way of practical security measures, appropriate to the sensitivity of the information provided.

4.8 Openness – IVES Training Group shall make readily available to clients, affiliates and employees its specific policies, practices and procedures relating to the management of personal information.

4.9 Individual Access – IVES Training Group shall, upon request, inform a client, affiliate or employee of the existence, use and disclosure of his/her personal information, and shall afford access to that information. It shall also enable a client, affiliate or employee to challenge the accuracy and completeness of the information and have it amended, as appropriate.

4.10 Compliance – IVES Training Group shall enable a client, affiliate or employee to challenge its corporate compliance with the above principles by contacting the IVES designated employee, who is accountable for the corporations compliance.

4.10.1 The articles in this document use prescriptive language (i.e., the words, shall, should, may, can, will or must), indicating that this document is an adopted standard of IVES Training Group. The use of the words, shall and must, mean, mandatory action required; the word, should, only indicates a recommendation; the word, may, refers to likely to act to some undefined degree; the word, will, refers to the willingness or desire to act; and the word, can, refers to capability to act.