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Ives Update NewsLetter

The IVES Update Newsletter is a highly informative monthly e-newsletter. It contains up-to-date industry information, regulatory updates, stories from the field, upcoming program dates, What’s Wrong With This? photos, incident reports, our interactive “Ask Bob” question and answer column, new product details and much more.

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Year:

September 2025 IVES Update e-Newsletter

In this issue, we will be covering:

  • Product Announcement: Building a Culture of Safety at Your Facility Starts with the Psychological
  • Incident Report: Waste management company fined after worker run over by excavator
  • Revision Notice: Loader Backhoe Operator Lesson Plan (LPO-012)
  • Ask Bob: Our tech guru answers a question about drivers license and forklifts
  • A selection of interesting articles
  • New testimonials from our wonderful clients

But first, check out all the places we are delivering training this month...

 

Most folks think of workplace safety in terms of OSHA regulations, safety data sheets, and training sessions. But psychological safety is just as important. It’s the key to a culture of safety that empowers workers to report hazards, call out unsafe behavior, and offer constructive safety feedback without worrying about backlash. 

Without a foundation of psychological safety, even the most well-intended safety programs can fail to create lasting change. But it’s never too late to start laying the groundwork at your own organization. 

In this piece, I’ll explain how and highlight the unique role safety professionals play in fostering a psychologically safe environment. But first, let’s take a closer look at the key components of psychological safety and how they impact your safety program. 

In the Workplace, Psychological Safety Has a Trickle-Down Effect 

Imagine a construction worker who sees a loose electrical wire sparking near a high-traffic area but hesitates to report it. The crew is on a tight deadline, and they don’t want to be scolded by the floor supervisor for slowing down work. 

A few days later, the wire short-circuits, leading to a small fire that forces an evacuation and damages equipment. It’s a massive setback for everyone. But more importantly, it’s an incident that could have been prevented if the worker had felt comfortable speaking up. 

Scenarios like this one are all too common: one survey found workers who feel psychologically unsafe are 80 percent more likely1 to report a workplace injury that results in medical attention or time off.  

That said, psychological safety can be challenging to measure: I’ve found that when workers don’t feel safe, they’re usually hesitant to report dangerous conditions at all. That further increases the risk of accidents or injuries. 

But what happens when workers do feel psychologically safe? More often than not, they feel more motivated and make smarter decisions. What’s more, they feel empowered to speak up when something’s amiss. In fact, Google’s Project Aristotle found that psychological safety is the no. 1 determinant of team success2—even more than a strict team hierarchy with rigid rule enforcement. 

How to Foster Psychological Safety in Your Organization 

Despite the benefits I’ve outlined, many organizations struggle to create an environment that fosters psychological safety. Some of the most common barriers include: 

  • Top-down leadership styles: Focusing too much on leadership hierarchies can discourage honest feedback and tamp down engagement. 
  • Resistance to change: Entrenched workplace norms can keep new initiatives from catching on. 
  • Poor mental health awareness: It's tough for workers to be upfront about their mental health when they're worried about being judged. 

To break down these barriers, I recommend encouraging leaders on the ground to: 

  • Engage in active listening. This can take the form of regular one-on-one check-ins, anonymous surveys, or structured listening sessions. The key is to meaningfully engage with workers' concerns, ask clarifying questions, and demonstrate an honest commitment to change. 
  • Practice vulnerability: To earn workers' trust, it's important for leaders to admit their own mistakes and show how they plan to learn going forward. 
  • Approach conflict constructively. How leaders handle conflict can have a serious impact on psychological safety. Consider investing in conflict resolution training, and encourage teams to welcome uncomfortable conversations. It's important to frame conflict as an opportunity for learning and growth. 
  • Foster a culture of respect. This means creating room for everyone's perspectives, no matter their position. Respect has to be ingrained in workplace interactions at every level. 

With a proactive approach, organizations can create an environment where employees feel more valued and heard. 

The Role of Safety Professionals: Moving Beyond Rule Enforcement 

Safety professionals can play a unique role in fostering a psychologically healthy workplace. The key is to make psychological safety a fixture of your safety program. 

My advice for safety professionals? Consider these three tips: 

  1. Weave psychological safety into your safety education. From toolbox talks to microlearning modules, look for ways to educate workers about psychological safety and its importance. 
  1. Clearly connect the psychological to the physical. Make sure workers understand how psychological safety directly influences physical safety at work. This will make it easier to achieve the team-wide understanding and buy-in you need to support a psychologically safe environment. 
  1. Measure success. Engagement surveys can help you assess improvements in psychological safety. Keep an eye on physical safety indicators, too. An increase in, say, incident or near-miss reports could actually be a sign that workers feel more comfortable flagging safety concerns. 

When your safety efforts focus on the psychological, you’ll find it easier to cultivate a workplace where employees don’t hesitate to take action on critical safety matters.

Your Safety Culture Depends on Psychological Safety 

Trust and comfort are powerful motivators in the workplace. Without it, even the most well-intentioned safety initiatives will fall flat. 

That’s why it’s so important to invest in fostering psychological safety. What you’ll unlock: a culture where employees feel more secure, engaged, and committed to the long-term safety of your team.  

Source: OHS May 2025

A waste management company has been fined after a young employee was run over by an excavator.

Farm XS (Northern) Limited, based in Barnard Castle, was sentenced after an incident on January 29 last year that left the 24-year-old with serious injuries.

The employee was only in his second week of employment at the Staindrop Road site when he was struck from behind by an excavator and run over. He suffered fractures to both feet.

An investigation by the Health and Safety Executive (HSE) found that the company had failed to ensure a safe system of work was in place.

The 24-year-old was working on a waste pile near moving vehicles with no physical separation between them. There was no risk assessment or system of work to protect pedestrians from vehicle movements.

HSE guidance clearly states that pedestrians and vehicles should be segregated when waste is being manually sorted.

By law, employers must ensure traffic routes can be used without risking the safety of workers nearby.

The case against Farm XS (Northern) Limited, Shaw Bank, brought by the HSE, was heard at Teesside Magistrates’ Court on Tuesday, August 5.

The company pleaded guilty to breaching Section 2(1) of the Health and Safety at Work Act 1974. It was fined £4,000 and ordered to pay £4,285 in costs.

After the hearing, HSE inspector Richard McMullen said: “The outcome could have been much worse.

“But the failures that day meant a worker received serious injuries. This incident was easily avoidable by implementing control measures and safe practices to ensure that workers were not put at risk from moving vehicles, including clear segregation and safe refuges.

“This should be a reminder to the waste industry of the need to consider workplace transport risks and to introduce appropriate control measures to separate vehicles and pedestrians.”

Source: Teesdale Mercury Aug 2025

Please note that the page numbers referencing “Chapter 7” at item “g)” on pages 12 and 13 of the lesson plan were incorrect and have been revised.

User of this document are advised to download the corrected version now posted on the IVES website.

Q: Do you need a valid drivers license to operate a forklift in the province of British Columbia?

Can you drive while suspended or having license revoked due to medical issues?

A: Thanks for checking in with Ask Bob!

There are no requirements to have a valid drivers license unless the forklift will be operating on a public road per WSBC. However, the CSA standards (B335-15) do state some requirements for forklift operators:

  • 4.10 Lift truck operator medical and physical requirements
  • 4.10.1 Lift truck operators shall be physically and mentally capable of operating the lift truck safely in accordance with the requirements of Clause 6.
  • 4.10.2 Lift truck operators shall not operate the lift truck while taking medications that could adversely affect abilities necessary for the safe operation of the lift truck (in accordance with the requirements of Clause 6).

 

  • Worker dies after being hit by excavator at construction site…more
  • How proposed changes to OSHA’s rules would impact companies and workers…more
  • Runaway wheel loader hits car, signs at busy intersection…more
  • Operator death tied to lack of training…more
  • 2 workers rescued from boom lift after sideswipe collision in Scottsdale…more
  • South Island wins forklift competition finals!…more
  • Milwaukee Zoo uses front-end loader to help elephant stand up…more

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